In order to ensure the high quality of the product for the consumer, each importer must obtain a certificate of conformity for both the materials used and the products. The distributors must renew a certificate of good health on a monthly basis (obtained from a GP).
Our work together is based on a contract which, if it imposes a certain number of rules that must be adhered to by the importers and the distributors, also imposes a number of OBLIGATIONS on me in my dealings with you. The contracts do not set out to advantage one or the other but are to define a working relationship that is motivating and secure for all involved.
For example, concerning the quantities purchased, I do undertake to supply, free of cost, the promotional material necessary for you to develop the activity of selling Augustin's Waffles (brochures, sample waffles, etc. ) If you do all you can on your side, you can be assured of personalised help, an attentive ear and an appropriate reaction on my part.